My Favorite PC Utilities

Posted by admin on March 2, 2009 under 2-User Tips | Be the First to Comment

I don’t go crazy over PC helper programs. But I’ve found a few that I absolutely rely on, so I would like to pass them on. Here are 4 programs that I use constantly. I’ll review some others in a second post.

Roboform
The first program is Roboform.  This program allows you to save and retrieve all your web passwords. You enter a single (strong) password the first time you use it forthe day.  After that, any time you go to a website that requires a log-in and password, Roboform allows you to log in with a single click. You also have the ability to launch your password protected pages from Roboform. All the functionality resides in a simple toolbar on your Web Browser. Roboform also allows you to generate strong random passwords, create password protected notes, and save more than one profile or identity. One of the features I like about Roboform is that its data is stored in the My Documents folder, so the data is backed up when you back up your documents. Roboform stays active as long as you are logged in to your computer, but you can also set a timeout that requires you to enter your password after a certain time, for example 3 hours.

 Xobni
I just recently found about about Xobni (inbox spelled backwards). This is a plug-in for Microsoft Outlook. It indexes all your email and allows you to very quickly and easily search by name or keyword. But that’s just the start. It will also allow you to view email threads and all the attachments related to a search result. It also will display the “network” of people you send and receive emails from by linking together all the CC:’s on your emails. It provides a variety of useful and interesting statistics about your email contacts - including average response time and a histogram of the time of day that they send you emails. It is a free program and seems to work unobtrusively within Outlook.

 Stegano Safe
Steganos is a “virtual safe” used to store sensitive documents and data.  It works by creating an encrypted file that acts as a virtual hard drive. So after I open the safe, I see a new hard drive (e.g. H: drive) on my system. You can have several virtual drives for different purposes, and drives can be as large as your system allows. I have used a 50 GB virtual safe successfully. I use a 20 character password, which the program deems uncrackable. One thing I like about Steganos is that it automatically closes the safe if you log off, sleep, hibernate, or shut-off the computer. The program also includes a “shredder” which will completely wipe a file from your hard drive, or clean the empty space on your hard drive by writing random information to it. This is an important sidebar - when you “delete” a file from you hard drive Windows only removes the file name from the directory. There are many programs that allow one to recover deleted files and they can also be used maliciously if someone steals your computer.

Mailwasher Pro
I don’t let any email come directly into my inbox. Instead I use a program called Mailwasher. Mailwasher checks my mailboxes just like Microsoft Outlook does. But instead of reading the entire email, it just displays the Subject and From address of each email. It also scans the first hundred lines of so of each email so that it can flag it as good or spam. A very efficient display shows all my pending email, color coded as good, or spam. One click flags an email as spam, or a sender as either friend or foe. If you flag an email as spam it “learns” the content of the email so it can flag similar mail. Clicking a button to process the mail deletes all the bad mail from my email server. I can then go into Outlook and manually download my mail. The downside to this process is that receiving email becomes a two step process - first to review and filter the email with Mailwasher, second to retrieve the mail with Outlook. However, at one time I was receiving 200 or more spam letters a day, so it was well worth it to keep my Outlook folders clean. My email server now has a spam filter which removes 95% of the spam I receive, so Mailwasher isn’t as much of a necessity. But I still prefer to screen the email before it hits my inbox.

 Disclaimer: This is not an endorsement for any of the products, and I can’t be held responsible for your use (or misuse) of them. Please try at your own risk!

MS Outlook Woes - Contacts won’t load

Posted by admin on March 1, 2009 under 2-User Tips, 3-Tech Tips | Be the First to Comment

I’ve recently had the pleasure of upgrading from Outlook 2003 to 2007, as well as assisting a client do the same. Neither endeavors went as easily as I would have liked!

On my installation, Outlook lost the ability to pull contacts into an email. If I opened a new email and clicked the TO button, nothing came up. Yet if I went into my contacts, they were all there. I did a search on this and found a lot a lot of similar woes. Most of the answers pointed to this Microsoft Bulletin:
http://support.microsoft.com/kb/287563/en-us
This document explains how to go into account settings and add an address book to Outlook, then go to your Contact List “Folder Properties” and click a checkbox to “Show this folder as an e-mail address book .”

Easy enough, except the first step didn’t let me make any changes, and in the second step the checkbox was grayed out.

Now the problem became really interesting - I searched on various phrases about the checkbox being grayed out and found many similar problems and no answers. After a lot of searching, and combing pages of results, I found this Microsoft Bulletin:
http://support.microsoft.com/kb/829918/en-us

In short, there is no way to fix this problem, except to create a new user profile in Outlook. This bulletin explains how to create a new profile in Outlook. It was a relatively easy solution, except Outlook 2007 doesn’t let you export and import mail accounts so I had to manually re-enter my 6 or so email accounts. So apparently there is no real solution to this problem - recreating the profile is a nice way of saying “Start Over”.